Table of Contents
Table of Contents
Languages
- English - Native
- French - Native
- German - B1
Methodologies
- Agile (SCRUM / Kanban)
- ITIL (ITIL 4 Certified)
- Project Management
- Process Management
Tool Proficiency
- Jira
- Acted as Jira administrator on an isntance with more than 3000 users
- Completely overhauled most production workflows, fields, notification schemes, etc. for build and run projects
- Interactions as a Product Owner (backlog management, epic creation, story refinement)
- Accessed API for other projects and ease of use
- Servicenow
- Modification of service entries
- Intensive KPI monitoring
- Trained development teams on being autonomous with the tool
- Git
- Multiple projects management
- Personal and in teams
- Through command line & Github interface
- Power BI
- Charts creation and modification
- Microsoft Stack
- Office suite (Word, Excel, Powerpoint, Forms, Outlook, etc.)
- Interactions between Microsoft products & services
- Power Automate
- User Access Management workflows
- Validations
- Interactions with other Microsoft services
- Automated emails
- Sharepoint
- Multiple websites created
- Complex User Access Management scenarios
Frameworks & Technical Skills
- Python
- Mainly Scripting
- Some UI development with TkInter
- Docker
- Hosting of multiple web-services via Docker on a headless linux server
- PowerShell
- Bash
- Java
- HTML/CSS
- Familiarity with both Windows and Linux-based systems